Managed Services Server


Utilizing our preventive rather than reactionary approach, our clients enjoy computer networks that have virtually no downtime, maximizing their productivity.


EssentialNet Solutions, with its team of experts and its technology advantage is able to deliver very high quality managed services for IT infrastructure management. We can provide flexible plans to choose from based on your requirement and the budget availability. We have been able to attend 93% of the problems remotely and have an average resolution time of about 22 minutes. Ask us for our ROI statement to see how hiring us can benefit you!


Server Management

Basic Professional Premium
24/7 Support
Telephone Support (First hour of each trouble ticket free)
Remote Control Support (First hour of each trouble ticket free)
Service Availability Monitoring
Emergency After Hours Support
(6pm-8am M-F, Sat/Sun)
Unlimited On-Site Support
Maintenance
Whitelisted Patch Management
Trouble Ticket Management
License Management
Event Log Monitoring
Log File Maintenance
Drive Space Monitoring
Printer Setting Management
Security
User Account Administration
Software Patch Management
File Sharing Permission
Security Administration
Virus Definition & Prevention
Applications
Microsoft Exchange Maintenance & Administration
Backup Monitoring and Administration
Major Database / Critical Application


Here's how it works


  • "John and his staff are very responsive and knowledgeable. They have repeatedly helped me with issues that are not related to the website at no extra cost. For John, the important thing is that the job gets done properly no matter what hours and effort they have to put in. ." - Colin Baenziger (Cb-asso.com)

  • "Just over three years ago our Firm was looking for a new IT Company and when I sat down with John Redrup from EssentialNet Solutions to learn about his Company I didn't need to look any further. ."- Melissa Royer - Wealth Strategists, Inc. -

  • "Continuity of government services is extremely important to us and EssentialNet has helped us maintain that pledge. I would recommend this organization to anyone. " - C.J. Geotis - Deputy City Manager - Marathon, Florida -